Verizon xv6800 Upgrade: The Good & The Bad

I received a text message early this afternoon with the news that the long- (long, long, long) awaited software update to Windows Mobile 6.1 is finally available. So, like the versionitis-afflicted waterfowl that I am, I hurried off to upgrade. There were some difficulties at first, such as the USB connection to the laptop going sour early on in the first attempt, but eventually the update installed and ran.

The upside? Overall, WM6.1 evens out many of the rough edges from the at-release version of the OS on this phone. Among the nifty new items is a built-in feature that you used to have to hack in: The ability to configure the “X” button so that programs actually quit instead of merely hiding in the background. On a device with not nearly enough RAM (is there ever enough?) to run more than a few apps, this is a gift from heaven all by itself.

The downside? Somewhere in the process, my phone’s authentication code with Verizon got wiped out. I can’t send or receive calls or text messages. Even better: In order to fix the phone, I have to call from… another phone! Since I’m not about to try juggling two cellphones, I think I’m going to simply wait until I get to work tomorrow.

Here’s hoping that there aren’t any personal emergencies in the next eleven hours…

Comments

3 responses to “Verizon xv6800 Upgrade: The Good & The Bad”

  1. Clayton Olley Avatar
    Clayton Olley

    Hi, I’ve upgraded a few phones now (as well as hard-resetting a few 6800’s even before the 6.1 upgrade) and this is a pretty common problem with that phone… sometimes a reprogram (*228 option 1) fixes it but often times I just have to call Verizon and have them fix it on their end… a couple times that even meant that we had to manually program the phone… very annoying.

    Anyway, just wanted to let you know you’re not alone!

    Now I just need to figure out how to turn off threaded SMS on one of the phones… sigh…

  2. GreyDuck Avatar

    @Clayton Olley – The “*228 option 1” trick did the job, as that’s exactly what the Verizon support tech told me to do. (Originally they thought they’d have to enter the 26-character key, but we couldn’t even do that, so I was instructed to reprogram…)

    As for threaded mode in SMS: Settings, System tab, Text Messaging. 🙂

  3. Clayton Olley Avatar
    Clayton Olley

    @GreyDuck – sweet, thanks for the tip on the sms threading… Verizon can sure be a pain but you can’t beat their network IMO… I just wish it didn’t take them so long to put out new phones… I can’t wait for the HTC Raphael! 🙂