Let me lead off this entry by saying that I love Washington Mutual. I can send them a message via their website on a Saturday and get a reply that same day… and a reply to my reply on a Sunday. Nevermind the mess of a situation I’m in, that’s the kind of customer service I like.

That said, I’m screwed. Turns out that for the last month or so, mail sent to my home has been getting returned as if I don’t live there. First the property managers say that I don’t live there, now this? Is someone trying to tell me something? Considering that WaMu sent my replacement card back in May, that tells you how long this problem has been going on. Mind you, due to my general lack of paying attention lately (see previous entry), I didn’t even realize this until yesterday. So in the end, I’m the dumbass. (Like that surprises anybody, right?)

The bank says, “update your address and we’ll mail you out a new card.” Great, except that the address on file is my address. Do I need to move just to get a new card? The postal service, of course, isn’t exactly a font of information on the best of days, let alone a weekend, so I have no idea what’s really going on at their end. Did someone put in an address change of some sort, or is our mail carrier just utterly confused? How much mail have I missed? What sort of important things (besides my replacement card) have bounced back to sender? Last but certainly not least, what the hell can I do about it?

Go back to using checks for everything? Oh, but wait, those all have my old address on them, too… maybe I should have the bank mail me new ones. Heh.