Since I needed to remain on-site Monday evening to gracefully power off the traffic server while the electricians rerouted power around the building, I took the opportunity to upgrade Tapscan to the newly-released version 9.3. This is the first release we’ve seen in a year and a half, and remembering previous upgrade experiences led me to worry quite a bit about how it would go over, and what would be broken.

Other than one case, in which the computer wouldn’t launch the installer until a zombie Firefox process was killed, I’ve heard no complaints at all from the sales floor. Not one. At all.

I’m enough of a paranoid cynic to be waiting for the other shoe to drop; I’m also enough of a pragmatist to count my blessings and take advantage of the lack of furor to get other work done.

(Oh, and remember the design flaw thing? That hasn’t changed. Anyone can delete anyone else’s account without even trying. A year and a half goes by since the last release and that still hasn’t been fixed. Color me underwhelmed, Arbitron Software People. Argh.)