Category: Work

  • Two time zones for the price of chaos.

    The “DST 2007” fallout isn’t quite as bad as I originally feared, but I’m not completely out of the woods. For instance, there are all of those Outlook recurring appointments to help people straighten out. The stunner, though, is that for some reason certain copies of Windows XP selected the wrong Pacific time zone when they received the DST update patch. What used to be “GMT-08:00 Pacific Time (US & Canada); Tijuana” is now “GMT-08:00 Pacific Time (US & Canada)” and “GMT-08:00 Tijuana, Baja California”.

    Spiffy. Guess who gets to figure out how to find and squash this particular dilemma? Sure, it’s not a difficult problem to fix on an individual machine, but try scripting the fix across hundreds of client machines in a variety of environments without breaking something else in the process. My efforts aren’t helped by a (possible) bug in our managed services platform which is preventing me from checking the value of a Windows registry string.

    Of course, thanks to the DST change itself, I’m handling all of this after getting up at what felt like four-thirty in the morning. I’ve had worse Mondays, I suppose…

  • Happy VD to you, too.

    I didn’t know that working across the street from a car wash could constitute a health hazard, but this morning I’m being proved wrong. It’s all thanks to this:

    Apparently the car wash is having a pre-Spring cleaning of some sort, and that truck is involved. If you haven’t had the “pleasure,” imagine someone humming one note in the low-tenor range right behind your head at very high volume for about two solid hours. There’s plenty enough subsonic activity to set the skull to throbbing, which means I’m in the process of growing a right fine headache. And here I am with no pain meds and no way to escape.

    Lovely.

    Happy gaudy heart-shaped decorations day.

    EDIT: It’s amusing when one of the most famous companies operating today screws up their “trademark” custom logo for the day…

    For some reason that makes me feel better. This probably indicates that I’m a bad person.

  • It’s a great idea, in theory.

    This afternoon was one of the few chances I’ve had to work from home when I’m not also feeling sick. I spent the morning at a client’s site giving them training in our managed services software platform, and my boss gave me the option of spending the balance of my workday at home instead of in transit to and from the office. Sweet!

    Well, kind of. My home computer is orders of magnitude less “cool” than my office computer, and it lacks a few pieces of key software that I would normally have access to at my normal workdesk. Some of the software is available via Citrix, but that’s a) slow as molasses and b) prone to failure. Add in the slower processor and the single, smaller display and it’s a recipe for a less than fun workday.

    Still, I did accomplish a few things here and there so it wasn’t a total waste of time. And, hey, I wasn’t wearing shoes the entire time. Bonus!

    If I’m doing to do much more of this telecommuting business, I need some upgrades. I wonder if I can talk my boss into helping out…

  • Not Precisely What I Signed Up For

    When I took the job it was billed as an 8-to-5 Monday-to-Friday gig as the managed services “help desk” guy. This should have precluded any chance of an eleven-hour no-lunch workday.

    And yet, this is precisely what happened today.

    Now, if you’ll excuse me, I need to eat my second meal of the day, twelve hours after my first, and go fall into bed. Thank you.

  • The Kickoff – NaBloPoMo Post Number One

    Wait, what? It’s November already?

    Well, it would hardly do to botch the challenge on the very first day, would it? So, let me tell you about the fun things going on in my world lately:

    • Even when I get enough sleep, I don’t get enough sleep. Last night was not an example of my getting enough sleep, however. You’d think that traipsing up and down our designated annual Halloween street in the chilling wind would have made me tired enough to sleep like the (un)dead, but no. Never underestimate my ability to fail at the simple task of losing consciousness for anything close to seven hours a night.
    • Speaking of All Hallow’s Eve, I think the kids had a good time last night. Alex’s costume turned out to be something on the order of a Rorschach test. He was supposed to be a “bookworm,” with painted on glasses and a big book in his hands, open for reading as he absentmindedly mumbled “Trick or treat” from door to door. Yet, nobody really picked up on that. Several people assumed his costume was “devoted student,” including a couple of suggestions that he was a Reedie. Two suggested he was either portraying or reading Harry Potter. One actually recognized the book in his hands, namely the massive, complete Hitchhiker’s Guide volume. We had a number of good laughs, anyway. That’s the whole point. Well, that and candy. We mustn’t forget the candy.
    • Apparently I’m the go-to guy for doing nigh-impossible things with fussy laptops. Unfortunately, unlike the last two times, this time I think I’m stumped. I can’t sync a 200 MB Outlook data file over an ISDN connection, at least not within a couple of hours. And since I told the laptop to try exactly that, now I can’t make anything else work. That’ll teach me to do what I’m told, won’t it?
    • How’s the job in general? I’ve entered that wonderfully awkward phase in which I sort of know what I’m supposed to do, but actually learning all of the fiddly bits (such as: which clients behave like what, the accepted method of creating logins, best practices for service request creation and management) is completely defeating my poor little brain. I don’t feel like my coworkers think I’m a total waste of oxygen (yet), but I’m quite keenly frustrated nonetheless. I spent nine years in one kind of job, and this is… something else entirely. I’m not terribly confident in my ability to adjust to this style of doing things.
    • Cohabitating with Kyla has reduced many of the negative aspects of our relationship while exacerbating a few others, though much of that can be chalked up to a general lack of funds in addition to living in a fairly confined space. My room has all of my stuff in it, which makes working with our combined stuff rather entertaining at times. It’ll be a big relief when she has a place that’s truly her own. Not that I mind having her around so much of the time, to be clear, but my room just isn’t big enough for the both of us.
    • My energy levels in general have been very, very low since about… oh… June? I’ve enjoyed brief periods of recovery in the last couple of months but it never lasts. Enjoyment itself is at a loss lately. I don’t have the drive to do very much, and often when I can work up the energy I don’t end up satisfied with the results. (Wow, this could be read in an entirely naughty fashion, couldn’t it? Well, don’t. I’m not talking about that, at least not specifically, so get your mind out of the gutter.) I don’t know what to do about this. The multivitamins may be helping, but who’s to say? I don’t want to end up the lifeless, apathetic loser that I was in my early teens, so, what do I do? I don’t know, and I’m trying to care.

    Let’s hope that I haven’t used up my allotment of words for the entire month just on this one posting. I have at least twenty-nine more entries to write, after all!

  • An Interesting Week Ahead

    Not that I’ve been a frantic, every-day poster lately, but don’t expect much from me this coming week. Tomorrow afternoon I head to Denver (where they’re experiencing temperatures merely “around” 90 degrees, but they get thunderstorms as a bonus) and I won’t return until Thursday night… after which I’ll turn around and go to work bright and early Friday morning.

    This is a training excursion for my new boss and me. He’s been using the system in question for a while now; I’ve been using it for about three weeks. Guess who’s going to be taking notes like crazy? Luckily I bought new pens and a notebook just for this occasion. I also picked up some other travel supplies, so there’s a chance I’ll actually be ready for this little jaunt.

    Oh, and I took the Leatherman Micra and the Swiss Army USB Drive out of my pants pocket. No point arguing with those friendly folks at the airport about whether or not I’d use them to hijack a plane, right?

    I’m sorry I haven’t been keeping this thing updated like I originally stated I would at the beginning of the year. Events have run away with me since mid-March, and until I settle in at my new job I’m probably going to continue experiencing low energy levels coupled with high anxiety levels. I no longer go into a complete panic attack at the mere thought of going to work, but I’m certainly far from comfortable in my new role. I labor constantly with a sneaking suspicion that I’m simply not suited for the job. Not that I won’t give it my best shot, mind you. I want this to work, and not just because I don’t want to be unemployed again. If I can really settle into this job, it’ll be an awfully cool gig.

    Which brings us back to the need for training in the main software system I use to do my job. I’ll let you know how it goes.