Pop quiz: What’s wrong with the following login screen for Tapscan?
If you answered, “The down-scroll arrow is dangerously close to the Delete User button,” you should apply to work at Arbitron, because clearly nobody there thinks that this is a problem. Nor, apparently, is it a problem that the “Delete” button does not pop up an “Are you sure?” dialog of any kind. Nope. When “Delete” is clicked, whoever is highlighted gets deleted, immediately, and so do all of their saved settings and schedules. Poof. Gone. No questions asked.
I mention this only because I’ve had to restore individual user accounts twice in as many weeks, all because someone wasn’t exactingly cautious where they clicked when they went to scroll down through the list of users. Argh. (Please note that I do not blame the people doing the clicking. This is a stupid, stupid user-interface flaw. Stupid, I say.)
Comments
3 responses to “Design Flaw”
You’re right – and I presume that you want to be a part of our usability testing for future versions of our software!
Sure, sign me up. Last I heard, though, we’re not going to see a new Tapscan version for quite a while yet…. and I’ve gone blue in the face complaining to tech support only to have them insist that they’d never heard a complaint about it before. Forgive my skepticism, I’m just weary of dealing with this particular piece of software.
Ick. That bites – and not in that happy “hey sailor” way. Kinda reminds me of when I had an ancient Tandy 386 laptop that liked to crash if you didn’t treat it with extra delicate care, and I got real paranoid about what buttons I pushed.