Having spent a couple of hours at the office last night in an attempt to resolve the Tapscan issue (“which one?”) and then coming in again this morning extra-early to do the same, I’m now quite very groggy and tired and such. If my journal entries this afternoon ramble more than usual, I apologize.

Tapscan is incapable of running on a NAS device. I moved it over to the system volume of our main fileserver, a trusty Netware server which had hosted the application for years, up until this past weekend in fact. Viola… or not. It started crashing every time any salesperson tried to create or load a schedule. No no, very bad.

By 10:00 last night I was stumped and frustrated. By 7:20 this morning I was back in my office and struck by inspiration. I think I have a bruise inside my skull to show for it. If I could show the inside of my skull, that is.

I discovered that my account worked just fine. The fix was to set “write” and “modify” permissions to the data directory for Tapscan. Regular users still can’t create or erase files, but apparently there are market data files that users need to be able to change. Who knew? It was working the old way for years.

Twenty minutes into my workday and the problem that had stumped me the night before was totally solved. Then I went to the department head meeting (during which we didn’t get around to discussing The Tipping Point, we’re going to do that another day) and then I’ve spent the remainder of the workday running all over the building putting out small fires. I also needed to fix a bunch of small permissions problems on the new storage drive.

It’s been a crazy couple of days, and I’m very tired. Tomorrow I’ll be more coherent, I assure you.