All things being equal, today hasn’t been all that bad.

I strolled into the office shortly before 9:00am and proceeded to perform the required tasks upon nearly every computer in the building. What are these tasks? I’m glad you asked.

• Set Novell Client properties to use TENCHI as the preferred server.
  
• Log into TENCHI, thus mapping drives correctly and clearing old connections.
  
• Create desktop icons to replace old ZENworks icons.
  
• Delete all network printers.
  
• Put the network printers back.

That last bit is the tedious part, since “point and print” still adamantly refuses to live up to its name. I just know I’m going to dream about print driver install dialog windows tonight. Le sigh.

The really entertaining thing about today was the prioritizing process. It was easy at first, since managers and those who do the time-sensitive work obviously come first. That still leaves 85% or more of the office to be handled as best I can. (As of this writing, I have yet to finish off the broadcast studios or get anywhere near the Promotions Pit, a.k.a. Cthol Mishrak.)

My day rapidly devolved into a symphony of squeaky wheels, all begging me to dash to their cubicle right away because, after all, “I need to be able to print right now…” For the most part I obliged these noisemakers, but only if I wasn’t already elbows-deep in something of actual importance.

For instance, we had a spot of trouble with PowerMerge, an esoteric bit of radio software. That led to some frantic running around and a phone call to the guy in Florida who wrote the thing. Fixing the read-only status of some files turned the trick. Yay!

And then there’s the little problem between recent Netware 5.0 service packs and recent Win2K/XP Novell client versions. It has to do with caching, file locking and automatic reconnections, and it can bring a server to its knees. I, of course, have learned this the hard way. (Yes, I’ll be restarting the server in a little while.) We didn’t have a problem with the old server because I didn’t have it on the most recent (and, of course, highly recommended) service pack. Le sigh.

The vast majority of my coworkers showed great patience and expressed no small praise for my efforts. Hell, I even scored some goodies. Squeaky wheels they may be, but at least they’re generally nice and polite squeaky wheels. It wouldn’t have taken more than one or two negative nabobs to really ruin my whole day, so it’s only fair to express my thanks, even in a venue unread by most folks at the office.

Now, if you’ll excuse me, I’ll finish my lunch (yes, it is after six p.m., what’s your point?) and prepare to briefly down a server.