Comments on: Verizon xv6800 Upgrade: The Good & The Bad

By: Clayton Olley

Clayton Olley — Wed, 10 Sep 2008 17:27:59 +0000

@GreyDuck – sweet, thanks for the tip on the sms threading… Verizon can sure be a pain but you can’t beat their network IMO… I just wish it didn’t take them so long to put out new phones… I can’t wait for the HTC Raphael!

By: GreyDuck

GreyDuck — Wed, 10 Sep 2008 17:01:43 +0000

@Clayton Olley – The “*228 option 1″ trick did the job, as that’s exactly what the Verizon support tech told me to do. (Originally they thought they’d have to enter the 26-character key, but we couldn’t even do that, so I was instructed to reprogram…)

As for threaded mode in SMS: Settings, System tab, Text Messaging.

By: Clayton Olley

Clayton Olley — Wed, 10 Sep 2008 12:25:31 +0000

Hi, I’ve upgraded a few phones now (as well as hard-resetting a few 6800′s even before the 6.1 upgrade) and this is a pretty common problem with that phone… sometimes a reprogram (*228 option 1) fixes it but often times I just have to call Verizon and have them fix it on their end… a couple times that even meant that we had to manually program the phone… very annoying.

Anyway, just wanted to let you know you’re not alone!

Now I just need to figure out how to turn off threaded SMS on one of the phones… sigh…